Testimonials and Reviews
From Yelp.com, Google Places, Yahoo, Thumbtack, E-mails, and more.
April W. of Sparks, NV - April 15, 2013
"Excellent job! My computer died while on vacation. I was able to get it in, and serviced in the same day. Very affordable. Personable staff, which is a rare find these days! Credo has my business for good!"
Melissa S. of Reno, NV - April, 2013
"While traveling, I decided to have my damaged laptop keyboard replaced. I was quite impressed with Credo Computer Repair, they ordered the correct product without my needing to show them my laptop, and a few days later they installed it while I was out hiking, just like they had promised. Everyone was courteous and helpful, and the technician even cleaned and vacuumed the insides of my computer without my asking. I found their prices fair and would certainly recommend this company to others needing computer repairs."
Len T of Reno - Mar 21, 2013
"I don't write many reviews, but felt compelled to provide an excellent rating for Credo. My Dell desktop completely quit working, I read excellent reviews on Yelp, so thought I'd give Credo a try. I was greeted by Eric as soon as I arrived. He was busy but took the time to give my computer a quick check. The power supply was OK so he determined that the problem was the motherboard. Fortunately the only problem was a layer of dust. After the dust was removed, it worked perfectly and I was on my way after only about 20 minutes, for a nominal charge. I can't imagine going anywhere else for help with my computer in the future!"
Jim B. of Enhanced Electrical Services, LLC of Reno, NV - Mar 1, 2013
"This is a great local company. They do awesome work for a fair price. I highly recommend!"
Alex S. of Sparks, NV - Mar 1, 2013
"They did a great job on my Dell laptop. I thought the thing was toast. It had a bad virus, it ran slow & gave me 20 errors when I booted it up. I gave it to them Friday - they worked all weekend and by Monday it was working like a brand new computer. It works better than it did when I bought it. They had all the software I needed and they guaranteed their work. I would recommend them to anyone who wants the best quality work without going broke."
Matt W. of Reno, NV - Feb 23, 2013
"Eric at Credo goes far beyond the expectations you would normally have for a computer guy. He has fixed several of our computers in half the time he estimated, and only charged us for the time he worked. Thank you so much, Credo."
Terri M. of Reno, NV - Jan 30, 2013
"Credo Computers has been such an asset to my business. I have a small bookkeeping business and although I use a variety of software and technology, it's not my thing, but I need it. Alex [Alejandro] has fixed problems, created solutions and has always done it efficiently and professionally. I give this company an excellent rating and recommend that if you need IT support do not hesitate to call on Credo Computers."
Tommy D. of Santa Cruz, NV - Jan 3, 2013
"My daughters laptop crashed during finals, Eric to the rescue! He was able to capture her files and transfer to a new laptop (Merry Christmas) for her just in time . He put a new hard drive in the old one and shipped it to me (handme down). Their work and service are what a parent or student would hope for. Fair and honest. Will reccomend and repeat!!!"
Javier C. of Sparks, NV - Dec 12, 2012
"This guys keep my system running and are very cost effective, honest and easy going!"
Sam E. of Reno, NV - Dec 8, 2012
"Erik got our home office pc running and running well. He did his best to get us the best deal on parts and his labor rate was more than reasonable. In the end, it was fixed promptly and he even came in on a weekend so we could pick it up asvsoon as possible. We will be returning to Credo the next time we have a problem."
Monica P. of Reno, NV - Nov 5, 2012
"Credo Computer Repair provides our computer support quickly and efficiently. They are professional and so helpful with helping me understand how and why this I.T. stuff works, without over complicating it. Their pricing is very reasonable and they are honest about what is needed and what is not. Thanks guys!"
Becky R of Reno, NV - Nov 5, 2012
"Alejandro and Eric at Credo Computer repair are nothing short of amazing. I have a small Fingerprinting business in Reno and had spent thousands of dollars with another I.T. company to set up our network. Come to find out the other guys set up our I.T. to fault so I would have to keep calling them to come fix it. I realized this years later and couldn't believe anyone would do that! I read all the positive reviews about Credo Computer repair and called them to see if they could help us. They come immediately when we call them, they are so helpful and nice. They don't try to up sell products and services I don't need. They fix our problem correctly the first time! These are stand up guys that deserve your business. They are literally good guys and I highly recommend."
Sandra J. of Reno, NV - July, 2012
"I happened to see the YELP reviews for Credo Computer Repair while looking up the hours of a competitor. The company I had been interested in trying had received unfavorable comments and I was pleased to see that Credo had only 5 star rankings and with positively glowing reviews. His stellar ranking is well deserved. He is without a doubt one of the most knowledgeable and helpful business owners I've ever met. He immediately diagnosed my problem, knew where to order the part I needed at a fraction of the cost of other websites, and my computer is up and running again. In addition, he gave me advice on power surge strips, battery back-ups, exterior hard drives, and what to look for when I next buy a computer. To top it off he is extremely affordable. I have been to two other repair shops and was far from pleased with either of them. I am so pleased that I now have a computer repairman who is trustworthy, honest, and reasonably priced. Credo receives my very highest recommendation. Thank you Eric."
Pat L of Reno, NV - July 18, 2012
"I found Credo Computers when I had stupidly gave out some information to a scammer who said he was from microsoft. Of course this was a Saturday; Eric at Credo was the only one who answered out of the several computer services I called. I had used the people at Best Buy when I needed a virus removed a year or so ago, but was unsatisfied with their service. Eric is knowledgeable, and didn't make me feel like the idiot I was. Despite having an up-to-date Kapersky Anti-virus i had more than one virus and a Trojan Horse. Eric was able to fix all my computer issues within a couple of days. I totally recomend him to anyone who has a computer issue."
Sarah W of Reno, NV - July 15, 2012
"Eric Johnson fixed my macs screen and keyboard fast and really cheap. Gives student discount of 10%. He was the nicest repair man to work with!"
John R. of Reno, NV - June 18, 2012
"A few days ago after finding out that Apple would not help me out with an issue with my 27 inch iMac (mid 2010), I did something very, very dumb. I tried to take the computer apart myself after watching a few how to videos on Youtube. It's not as easy as it looks. I crippled my machine by doing this. I was sick to my stomach and knew that Apple would probably end up charging me as much as a new computer cost, and I would have to be without my computer for a while. So I did a Google search and found Credo Computer Repair. I emailed Eric at around 9:00PM on Sunday night, woke up at 4:00AM and he had already responded telling me to bring my computer in so he could look at it. I got off work on Monday (July 16th) and took it down to him at around 5:00PM. He said he would have his partner look at and give me a call in a day or two and let me know how much damage I did. One business day later I got a call and Eric told me my computer was done, and I could come pick it up. He charged me much, much less then I thought I was going to be charged and did an outstanding job. These guys are true professionals. I am very grateful that I took my computer down to these guys vs. letting Apple price gouge me into a new computer. Thank You again Credo Computer for what you did for me, I am very grateful."
Dana W. of Reno, NV - Mar 25, 2012
"Eric is amazing! He has helped me numerous times with my computer problems. He is a true professional and is always able to solve my issues in a timely manner at a reasonable price. The first time I worked with him my computer had a terrible virus. He was able to fix my computer and provided a number of preventative measures to ensure that it would never happen again! You can expect great service from a genuinely nice and caring individual."
Lori S. of Reno, NV - Mar 21, 2012
"My experience with Credo Computers far exceeded my expectations, even after being referred through glowing word-of-mouth reviews. Eric is extremely knowledgeable, honest, and efficient. It's clear that his concern for customers is genuine and that their satisfaction is his number one priority. Service is provided prompty and at very reasonable rates. Highly recommended!"
Russel S of Reno, NV - Mar 19, 2012
"Every time I bring my computer to Credo, the services that are performed are very efficient and leave me feeling very optimistic about returning. As I am a frequent computer user, I am very happy of my computer's upgraded performance and remarkable stability. Thanks Credo! Keep up the good work guys!!"
Christopher B. of Sparks, NV - NMar 18, 2012
"Hi, I am a customer of Eric's computer business and I enjoyed the friendly service and expertise that he had to offer. Compared to most computer repair places he is the real deal. He tells the customer what is wrong with the computer and that is it. No sales attached or no bull. If you have any problems with your computer this guy will take care of it. Thanks Eric."
Jo'el R. of Reno, NV - Mar 18, 2012
"Eric Johnson is a REAL craftsman and an honest business man. This is so difficult to find these days. Even better, his office is at a business co-op in south Reno, where other entrepreneurs run their small businesses. Going to the office is fun, for you see small business at work. [OWNER EDIT: We've moved to our own store front. 385 Freeport Blvd #1, Sparks, NV.] He took my laptop apart right in front of me in order to fix the cracked screen. It was scary to actually see how they make the sausages, but he assured me that he would find the right part and get it fixed. He did, and for an excellent price. For any computer issues, I highly recommend him!"
Bonnie B. of Toronto, Canada - Nov 5, 2012
"I have had occasion to use Credo Computer, and I am from Canada. The first time, I had just taken my computer in to a Toronto computer shop to have windows re-installed, and when it came back, I could not make heads nor tails of it. In a panic, I searched the net and was lucky enough to find Credo Computer repair. Crazy as it seem's, it was in Reno Nevada! I get this guy Eric, who remotely enters my computer and fixes all of the issues I was struggling with, and for a most reasonable fee. In fact for half what I paid the local computer place. Today, I had another problem, that I caused myself because of my ineptitude with downloading programs. I thought it would be a simple fix, and emailed Eric from Credo right away. It turned out taking a lot longer because apparently, I had viruses in my computer. I didn't know the difference between a virus and Malware - but he spent a while inside my computer - and fixed everything. I am so impressed with their services, that I am recommending them to all of my Canadian friends. Distance does not appear to be a factor, due to the ability to enter remotely; the pricing is great - they have a good sense of humour - which is imperative when you are freaking out about your computer - and in short - I HIGHLY RECOMMEND THIS COMPANY. They go above and beyond! For my part, I thank you! Bonnie Boden President BB Productions"
Steven L. of Reno, NV - Feb 20, 2012
"I found Eric by luck when searching for an IT tech. He is very honest and takes customer service seriously. When I needed a quick hardware upgrade he provided suggestions for parts and considered my budget. His response time was very quick and work was completed just as promised. He is a very knowledgeable gentleman and I would not hesitate to recommend him for any IT issues."
Darkemeth of Reno, NV - Feb 14, 2012
"All other reviews were spot on! I would highly recommend going to see Eric. He's a very knowledgeable guy with lots of experience and you can tell he truly cares about the service he delivers! Will be using his services from now on!"
Joseph A. of Sparks, NV - Nov 5, 2012
"Eric at Credo Computer Repair and Services has helped me fix my Laptops and home PCs 3 times in the past 12 months, each time a different computer. He came to our home and picked up the computer and returned it repaired the next day. I've emailed him and called twice on the weekends (even a Sunday) and each time he responded within 15 minutes.. As a sales/marketing/CS professional for 25+ years, I can honestly say that Eric's service, knowledge, and professionalism is the real deal, and as good at it gets...kudos to Credo!! Joseph A. - Sparks, NV"
Eric H. of Oregon - Nov 5, 2012
"I found Credo by doing a Google search for computer services in Reno. I live in Oregon and was trying to help my in-laws who live in Reno and were having computer problems. Eric did a great job solving their problems quickly, professionally, and at a fair price. He kept me apprised by email of what he was doing for them. He did some of the work remotely and some on-site, and even did work on a Sunday at no extra charge. [OWNER EDIT: Sundays are $170/hr.] My in-laws and I were completely satisfied with the service, and would highly recommend Credo to anyone."
Alex C. of Reno, NV - Feb 1, 2012
"All other reviews were spot on! I would highly recommend going to see Eric. He's a very knowledgeable guy with lots of experience and you can tell he truly cares about the service he delivers! Will be using his services from now on! [OWNER EDIT: Alex became an employee on 12-24-12]"
Dave of Truckee, CA - Jan 11, 2012
"This company is the best in Northern Nevada hands down!!! They will go the extra mile to ensure your issues are resolved. Its hard to find a good CPU tech/Company. I have found one... Eric can fix any issue in a timely matter. Every other computer repair company in the area has a two week turn around Eric turned my CPU around in 48 hours. Don't make the same mistake I did and waste time and money. Go strait to Credo!!!"
Tammy of Portola, CA - Jan 3, 2012
"Great people, wonderful prices. VERY HELPFUL. Step by step help if you need it ;)"
Dave of Sun Valley, NV - Dec 14, 2011
"Credo Computer Repair owned by Eric, did a great job updating my PC and laptop. I can't believe how fast they are. He did what he said he would do, when he said he would, and for a very reasonable price. He is very generous to non profits, seniors and veterans. We need more businesses to take a stand to help out those that need it most."
Josh Nagel of Reno, NV - Dec 14, 2011
"Credo is by far the best computer-service business I have dealt with locally. A few months ago I had a pretty major problem that was fixed quickly for a price that was more than fair by market standards. The owner followed up with me regularly to answer any questions I had and give me tips for maintenance. I had another recent problem and he gave me a solution over the phone that worked and didn't ask for a dime. His claims of old-fashioned service and integrity are legitimate. If you have computer problems, call Credo."
Russ of Reno, NV - Dec 12, 2011
"I will definitely return to Credo. Great business! In and out with a brand new video card installed. Works great!"
Dave Asher - Reno/Sparks Local Business Co-Op of Reno, NV - Nov 23, 2011
"Eric is a very talented computer repair person. He is honest and skilled. He gets it right and is affordable. I always refer to Eric for computer issues."
Unknown Google User of Unknown - Est Aug, 2011
"Credo Computer Repair has a very professional, reliable and fast service. My laptop had viruses and was overheating. I could not afford to be without my computer for more than 24 hours. Credo fixed and cleaned it for me in less than that. The owner also explained to me what needs to be done on a regular basis to maintain your computer and files healthy. Now Credo is servicing both my notebooks and I would rather WAIT for the service from Credo Computers than being helped somewhere else right away."
Wesley A. of Reno, NV - Aug 8, 2011
"I needed my laptop quickly repaired after I dropped it, and destroyed the HD. Eric got my up and running in no time! Thank you!"
Cameron F. of Reno, NV - Aug 5, 2011
"Eric at credo was awesome, very knowledgeable. He worked fast to fix the problem with my PC. Very honest, he didn't try and over charge me and he backed his work with a guarauntee. I recommend this to anyone that needs computer related help."
Max Carter of Walkers Window Cleaning of Reno, NV - Aug 1, 2011
"Credo Computer Repair and Services Does very Good work I highly recommend them."
Frederick W. of Reno, NV - June 12, 2011
"Very honest and fairly priced. I'll use them again."
John B. of Reno, NV - May 19, 2011
"Eric has come to my house three times in the last 6 months to save my computer from problems it's been having. He has always come within a very reasonable time from when I called him, and within minutes he's solved the problem and got me back to a very important part of my day to day life. I am 65 and have been on SS disability for 7 years and having a computer has allowed me to keep up with news from all over the world and keep in touch with friends and relatives online. I used to have a tech that helped fix gliches on my computer and was being charged $75 and hour, and a couple of times took 2-3 hours. That was enough of that, and then I found Eric's ad for Credo Computers. He's honest, fast, and gets the job done completely and quickly, and the prices are VERY reasonable. He's always friendly and yesterday he mentioned that if ever I needed help with things I have a hard time physically doing, he would be more than happy to come and help me. His theme of Pay It Forward is a true testament of this young man's work ethic. I highly recommend Eric and Credo Computers for any type of service any one needs on their computers."
Ian Callhan of CalFlex Window Cleaning of Sparks, NV - Apr 28, 2011
"Credo did a terrific job fixing my company computer. Eric is honest and affordable and got the job done quickly. I'll never use anyone else for my computer needs. Credo is definitely aptly named."
Tele Raack of Tele Raack, LMT of Reno, NV - Mar 15, 2011
"I just had the pleasure of becoming a client of Eric Johnson of Credo Computers and experiencing first-hand how fair and honest he is when providing service. He took the time to shop around for the best prices available for the parts needed to repair a laptop of mine. He charged a very modest fee for his services, including pick up and drop off. His fast response time to my inquiry and the turn around time for the repair were impressive. Eric offers fair, affordable service and believes in 'Paying I.T. Forward' using support from his regular business and residential customers to help those in need, including Seniors / Disabled / Veterans / Non-Profits."
new2reno of Reno, NV - Jan 9, 2011
"I'm new to the area and looked at reviews online to find a good computer repair service that wouldn't break me. I'm so glad I went with Credo because the service I got went above and beyond what I expected. My computer had virus protection but was hit with a bad one that got through somehow and ended up shutting it down completely. I couldn't even get into safe mode, and was one step away from buying a new computer. Eric removed the hard drive, scanned it, removed the virus, saved all my data and restored it to good-as-new condition (that's the simple version of everything he did!). In addition he installed better virus protection, created back-up discs, and gave me a nice folder to keep everything in."
Michelle M. of Reno, NV - Dec 31, 2010
"The mission of Credo Computers is to Pay I.T. Forward to all those who serve, and owner Eric Johnson does just that. I am a teacher, and when my laptop was stolen midway during the semester, I wasn't sure how I was going to grade my college students' English papers. I had seen Credo Computers on Twitter and Facebook and decided to give them a call. Eric was willing to let me borrow a PC (which he said is something he doesn't normally do) for as long as I needed it and at a price that was more than reasonable. Not only did he deliver the machine to me at my office, but when I was done with it, he picked it up from my house. Eric is friendly and professional, and I highly recommend anyone who is having computer problems (or who doesn't want to have computer problems) to get in touch with Eric at Credo Computers. His prices are fair, his services are professional, and he's just an all-around nice guy."
Amber P. of Reno, NV - Dec 19, 2010
"Eric at Credo Computer Repair & Services was extremely helpful and courteous. I called in the morning asking about virus removal, and Eric immediately started working on my computer. I was able to watch everything he did, and he provided simple and concise explanations about everything. He ran multiple virus scans to check and double check that everything was removed from my computer, and Credo also offers a guarantee on their work. Eric also went above and beyond to give me free virus programs, advice on virus protection, and found me the best deal on more memory for my system when he noticed that mine was low. I cannot say enough good things about Credo Computer Repair & Services. I will certainly turn to them in the future when computer problems arise, and would definitely recommend them to my friends."
John T. of Reno, NV - Dec 10, 2010
"wow what service! being a small bussiness owner you know service & honesty this is the company"
Justin C. of Fernley, NV - Sep 2, 2010
"Hands-down Outstanding service! Eric drove out to meet me twice in Sparks. My Acer was not working and I suspected the cooling fan. Eric did all of the research, ordered the fan, and installed it all for a killer price. Then, because he had extra memory laying around, he installed additional RAM for free! Trustworthy and customer focused does not do Credo justice. I will go to them again with any of my computing needs. Top notch!"
Marjorie Gwyn of Reno, NV - Jun 12, 2010
"Talk about a great guy! Eric is a person who goes the extra mile and then some!! We were referred by a friend; we called and he came right over; he tried repairing our old computer, but we ended up ordering another one and while we waited for it to be delivered, Eric offered a loaner until it arrived. He set up all our software and was very generous with his time to get us started on our new pc. He is the most giving, honest and sincere person; plus he knows his business! No problem that came up would stop him, his computer knowledge is incredible. We feel we can call him and ask him any questions we may have, he is never too busy to speak with us. We highly recommend CREDO Computer Repair and Services."
Michelle L. of Florida - Aug 16, 2010
"Eric did a great job with my laptop problem. He gave me detailed instructions on fixing my issues and offered several suggestions to prevent the problem in the future. I appreciate that he didn't belittle my problem. He gave it just as much attention as he would have a critical issue. Thanks Credo Repair! You'll be the first one I call next time I need help!"
Ron B. of Washoe City, NV - Aug 16, 2010
"My wife and I are a retired couple who recently experienced some computer related problems. When I called Eric at Credo Computer, he responded immediately to our problem by coming to our house to resolve the issue plus cleaning up some other potential problems. On another occassion,he also was able to help us with a another computer issue by phone. I found Eric to be courteous, professional, and exceeded our expectations with his personal service and great attitude! Ron and Sharon Babey"