Desert dust. Stolen laptops. Irreplaceable data only a hard-drive crash away from oblivion. Spyware, viruses, and other malware knocking at the firewall door. Sound familiar? We all have to deal with these issues; the question is when. Call or email us NOW and let’s discuss how a preventive maintenance plan can keep you up and running and at a lower cost vs. repair and downtime. Of course, we’re here to help later, too.
The team at Credo Technology Group was absolutely wonderful. I went in to ask a question and they ended up redoing all kinds of things on my computer. Found out it wasn't my computer that had the problem but my previous email provider. They fixed the problem and I am so grateful. 100's of kudos to this wonderful group of technicians.
Eric and the guys are great! I brought my PC into them because it was running slow and not starting half the time. I fully expected to have to by a new one. In a very short time they gave it back to me in like new condition at a fraction of the cost of a new one. I'm very happy with the service and my PC never ran better. I highly recommend Credo to anyone with PC related issues. Dan Barrett
I used Credo a few times with my computer issues and just recently had them build me a custom gaming machine. I am truly impressed with the both the quality of the computer they built within the budget I gave them and the speed in which it was built. I also just had them do some laptop repairs and upgrades and again, they over exceeded my expectations in both time and price. We are going to let Eric create a webpage for our business after seeing the great work he does for others and the very reasonable prices he offers. Thank you Eric, you and your staff are amazing.
This crew of technical wizards sure knows their technology. A fantastic work ethic and dedication to detail and customer service. Their advice on integrating my household and business systems proved to be a real time and money saver. My work day goes much easier thanks to this amazing group of humans.
Excellent, fast job replacing my ailing hard drive on my Dell laptop. Eric and company were personable and didn't talk down to me regarding the problems I was having. Yelp helped me select Credo as the most reliable computer repair business i the Reno-Sparks area. Though it was a two hour drive, it was well worth the trip and the work was complete the same day. My keyboard died after I got it home but Eric responded over the Memorial Day weekend to help me test the problem and confirm that the keyboard needed to be replaced. It is such a relief to know Credo can provide competent fast help when there are computer issues. I highly recommend Credo to everyone for price and service.
Do a great job. Honest evaluation of problem.
Great customer service, all of the employees do a great job welcoming new customers to the shop. This is the place to go for any issues
I think the staff is awesome. Each and every one of them have been so nice and helpful. I can call any time to get advise and they have been so nice answering all my questions. I especially like that they don't try to sell you on something you don't need, or try to get more money out of you.
My computer just shut down and would not restart. I use the computer for my work, so this was a disaster! I took it to Credo and they were on it! Alejandro first had all the dust blown out and then determined that the fan on my video card was not working properly and replaced it. The were fast, efficient and did not do anything that would cost me more money and I would recommend them to anyone needing their computer repaired. They are local and go out of their way to make you feel comfortable and do what's needed to fix your problem. If I have any more problems in the future, they are who I will call!
Had my computer worked on a couple time by them. Service was great and at a fair price. One of the personnel (forgot his name) stayed after they closed so I could pick my laptop up after work. Found my go to computer service store!
Fantastic crew. Let me know when the ordered parts were in so I could drop off my computer, Had it completed earlier than they had estimated for very close to their estimated cost. My computer runs very well now. Highly recommended!
Credo Computers has been such an asset to my business. I have a small bookkeeping business and although I use a variety of software and technology, it's not my thing, but I need it. [Alejandro] has fixed problems, created solutions and has always done it efficiently and professionally. I give this company an excellent rating and recommend that if you need IT support do not hesitate to call on Credo Computers.
When I have computer problems, I always go to Credo! They are very friendly and helpful. Even without an appointment, they make room to help as soon as possible. They will come get your device or work on it from wherever you're at. Not only is their service excellent, but they educate you and give great advice on computers. They're great, local and take my time very seriously!
These guys are AWESOME!!! They take a personal interest in your issues. They are very experienced, great to work with, and personable. Eric is very fair and extremely knowledgeable and accommodating. I couldn't ask for a better place to trust my computers.
My hard drive failed but was still insured with an extended warranty from Amex. Credo Tech diagnosed the problem and waited patiently while my claim was approved. Once I gave them the ok to fix the thing, it seemed as if it was fixed a few hours later and I could come pick it up. I received prompt, FAST, friendly service and my computer is running better than ever before with a recommended hard drive upgrade and a few extras thrown in at no cost! Thank you very much!
The BEST! No other shop in the area provides the high level of service that Alejandro provides. He just installed a refurbished desktop using Ubuntu as an OS and we are blown away. Credo's advice is always on the mark. Alejandro is a very special person and incredible to work with. Thanks for your help!
Same day appointments make it easy for our office to run smoothly. It is reassuring to know that if anything happens to our computers Alejandro and the team at Credo Technology will be there to help us. Very personable employees who are dedicated to addressing all computer repair needs.
Credo, and particularly our experience with Alejandro was excellent. He is multi-tallented, putting in a whole house audio system, surround sound, networking, as well as assisting us with hardware and software with our computers. He worked with us to help determine what we needed, and then acted accordingly. He did this all at a very reasonable cost. We are pleased to recommend Alejandro, and Credo for your Technological needs.
Estoy muy satisfecha por la calidad del servicio proporcionado por Alejandro y su gente en la oficina de Credo, cada vez que he necesitado asistencia para mi computador y conexion wireless con los juegos de mi esposo y mis hijos. su amabilidad y profesionalismo son excepcionales. Los recomendaria sin duda alguna. - I am very satisfied with the quality of service provided by Alejandro and his people in the office. Credo, whenever I needed support for my computer and wireless connection with games for my husband and my children. Their kindness and professionalism are outstanding. Would recommend without a doubt.
Very professional service, and nice customer treatment . Definitely, I advice to go there in case of computer troubles.
The team at Credo helped me quickly and did such a great job cleaning and protecting my computer. I get so frustrated by computer issues and shady repair shops that I've had experience with in the past. Credo is 100% professional and I felt they knew what they were doing. Also, they explained to me what they did and how to keep my computer safe. It might have been an easy task for them, but it was hell for me.
Credo has been a great support to our preschool. No problem is too big or question is too little. They are always friendly and have come to the rescue when problems arise. I highly recommend them for any computer questions or issues that might come up.
LOVE LOVE LOVE this Company!!! As a small business owner who has to have a computer to run, any minute problem and I can't function. They are right there always to help me at the drop of a hat! Thank you Alejandro and your team for being sooooo incredibly helpful!!
Credo Computer Repair and Services has helped me twice now and I recommend it highly. The owner, Eric Johnson, and associates are patient, honest and competent. Prices are reasonable to low. Their advice is spot on and the service is quick. They deserve the highest rating.
I don't know how I would have made it through to the next day without the technical expertise of Allijandro [Alejandro]? Always quick to respond and resolve any issues and works quickly and diligently. Mahalo!!
My computer had been acting up for about a month. I finally had the time to take it in. Credo said they would get back to me within 48 hours and they did. They found all the viruses. The entire team is professional, helpful and very nice to work. I recommend them to everyone I know. It's nice to have a local company you can go to and not some big corporation. Thank you .
I needed a computer repair service in Reno, as I was flying in from out of town. I found Credo via good reviews here on Yelp, and I am very happy that I went there. I needed a simple job done but I just didn't have the time/mental capacity to do it myself. The service was fast, everyone was very friendly and personable, and the job got done beyond what I had been hoping for. Thanks Credo! - Aug 9, 2013 - Craig, AK
Eric and his team are great. I have a teenage son so you can imagine how junked up my computer got. Eric cleaned up in great time and now it works like new. The price was also very reasonable. - Aug 8, 2013 - Reno, NV
You won't find a better place in Reno/Sparks to take your computer for repairs. I took my laptop in to them for a third opinion after going to 2 other shops and being told that I would need a new motherboard installed which would have been very expensive. The guys at Credo took a look at it and told me that I didn't need a new motherboard and that I just had something loose in the laptop. They got it taken care of in less than 24 hours at a fraction of what it would've cost me to have it repaired at the other places. This was 4 months ago and my laptop (that I am typing this on) hasn't had any problems. - July 12, 2013 - Reno, NV
I live in LA and have a father in-law in Reno that has asked me for tech support for years. Credo responded faster than any other service provider in the Reno area and was luckily able to respond same day! Here is my father in-law's report "He spent about 30 minutes & gave me a break on his standard fee. Nice guy. Very competent, but I will miss my prior tech support guy (he's speaking of me) I am up & running & can go to him on future problems. Thanks for taking the time last night & this morning finding tech support." - May 21, 2013 - Malibu, CA
Absolutely the best computer repair you could possibly hope for!!! - May 17, 2013 - Reno, NV
Excellent job! My computer died while on vacation. I was able to get it in, and serviced in the same day. Very affordable. Personable staff, which is a rare find these days! Credo has my business for good! - April 15, 2013 - Sparks, NV
While traveling, I decided to have my damaged laptop keyboard replaced. I was quite impressed with Credo Computer Repair, they ordered the correct product without my needing to show them my laptop, and a few days later they installed it while I was out hiking, just like they had promised. Everyone was courteous and helpful, and the technician even cleaned and vacuumed the insides of my computer without my asking. I found their prices fair and would certainly recommend this company to others needing computer repairs. - April, 2013 - Reno, NV
I have been using Alejandro of Credo Computers for a few years now. He is extremely knowledgeable about his business, quick to respond, and always with better results than expected. One incident I had was problems with was an internet with a company I use, they said they resolved the problem with more equipment and extra monthly charges. With a quick description of the problem Alejandro knew exactly what the problem was, resolved the issue which equates to monthly savings on my internet bill. Courteous, kind, honest. This is the kind of service you can trust. - Apr 9, 2013 - Reno, NV
I don't write many reviews, but felt compelled to provide an excellent rating for Credo. My Dell desktop completely quit working, I read excellent reviews on Yelp, so thought I'd give Credo a try. I was greeted by Eric as soon as I arrived. He was busy but took the time to give my computer a quick check. The power supply was OK so he determined that the problem was the motherboard. Fortunately the only problem was a layer of dust. After the dust was removed, it worked perfectly and I was on my way after only about 20 minutes, for a nominal charge. I can't imagine going anywhere else for help with my computer in the future! - Mar 21, 2013 - Reno, NV
This is a great local company. They do awesome work for a fair price. I highly recommend! - Mar 1, 2013 - Reno, NV
They did a great job on my Dell laptop. I thought the thing was toast. It had a bad virus, it ran slow & gave me 20 errors when I booted it up. I gave it to them Friday - they worked all weekend and by Monday it was working like a brand new computer. It works better than it did when I bought it. They had all the software I needed and they guaranteed their work. I would recommend them to anyone who wants the best quality work without going broke. - Mar 1, 2013 - Reno, NV
Eric at Credo goes far beyond the expectations you would normally have for a computer guy. He has fixed several of our computers in half the time he estimated, and only charged us for the time he worked. Thank you so much, Credo. - Feb 23, 2013 - Reno, NV
My daughters laptop crashed during finals, Eric to the rescue! He was able to capture her files and transfer to a new laptop (Merry Christmas) for her just in time . He put a new hard drive in the old one and shipped it to me (hand me down). Their work and service are what a parent or student would hope for. Fair and honest. Will recommend and repeat!!! - Jan 3, 2013 - Santa Cruz, CA
This guys keep my system running and are very cost effective, honest and easy going! Good Job! - Dec 12, 2012 - Sparks, NV
Erik got our home office pc running and running well. He did his best to get us the best deal on parts and his labor rate was more than reasonable. In the end, it was fixed promptly and he even came in on a weekend so we could pick it up asvsoon as possible. We will be returning to Credo the next time we have a problem. - Dec 8, 2012 - Reno, NV
Eric at Credo Computer Repair and Services has helped me fix my Laptops and home PCs 3 times in the past 12 months, each time a different computer. He came to our home and picked up the computer and returned it repaired the next day. I've emailed him and called twice on the weekends (even a Sunday) and each time he responded within 15 minutes.. As a sales/marketing/CS professional for 25+ years, I can honestly say that Eric's service, knowledge, and professionalism is the real deal, and as good at it gets...kudos to Credo!! - Nov 5. 2012 - Sparks, NV
I found Credo by doing a Google search for computer services in Reno. I live in Oregon and was trying to help my in-laws who live in Reno and were having computer problems. Eric did a great job solving their problems quickly, professionally, and at a fair price. He kept me apprised by email of what he was doing for them. He did some of the work remotely and some on-site, and even did work on a Sunday at no extra charge. My in-laws and I were completely satisfied with the service, and would highly recommend Credo to anyone.
I happened to see the YELP reviews for Credo Computer Repair while looking up the hours of a competitor. The company I had been interested in trying had received unfavorable comments and I was pleased to see that Credo had only 5 star rankings and with positively glowing reviews. His stellar ranking is well deserved. He is without a doubt one of the most knowledgeable and helpful business owners I've ever met. He immediately diagnosed my problem, knew where to order the part I needed at a fraction of the cost of other websites, and my computer is up and running again. In addition, he gave me advice on power surge strips, battery back-ups, external hard drives, and what to look for when I next buy a computer. To top it off he is extremely affordable. I have been to two other repair shops and was far from pleased with either of them. I am so pleased that I now have a computer repairman who is trustworthy, honest, and reasonably priced. Credo receives my very highest recommendation. Thank you Eric. - July, 2012 - Reno, NV
A few days ago after finding out that Apple would not help me out with an issue with my 27 inch iMac (mid 2010), I did something very, very dumb. I tried to take the computer apart myself after watching a few how to videos on Youtube. It's not as easy as it looks. I crippled my machine by doing this. I was sick to my stomach and knew that Apple would probably end up charging me as much as a new computer cost, and I would have to be without my computer for a while. So I did a Google search and found Credo Computer Repair. I emailed Eric at around 9:00PM on Sunday night, woke up at 4:00AM and he had already responded telling me to bring my computer in so he could look at it. I got off work on Monday (July 16th) and took it down to him at around 5:00PM. He said he would have his partner look at and give me a call in a day or two and let me know how much damage I did. One business day later I got a call and Eric told me my computer was done, and I could come pick it up. He charged me much, much less then I thought I was going to be charged and did an outstanding job. These guys are true professionals. I am very grateful that I took my computer down to these guys vs. letting Apple price gouge me into a new computer. Thank You again Credo Computer for what you did for me, I am very grateful. - June 18, 2012 - Reno, NV
My experience with Credo Computers far exceeded my expectations, even after being referred through glowing word-of-mouth reviews. Eric is extremely knowledgeable, honest, and efficient. It's clear that his concern for customers is genuine and that their satisfaction is his number one priority. Service is provided promptly and at very reasonable rates. Highly recommended! - Mar 21, 2012 - Reno, NV
Every time I bring my computer to Credo, the services that are performed are very efficient and leave me feeling very optimistic about returning. As I am a frequent computer user, I am very happy of my computer's upgraded performance and remarkable stability. Thanks Credo! Keep up the good work guys!! - Mar 19, 2012 - Reno, NV
Hi, I am a customer of Eric's computer business and I enjoyed the friendly service and expertise that he had to offer. Compared to most computer repair places he is the real deal. He tells the customer what is wrong with the computer and that is it. No sales attached or no bull. If you have any problems with your computer this guy will take care of it. Thanks Eric. - Mar 18, 2012 - Sparks, NV
Eric Johnson is a REAL craftsman and an honest business man. This is so difficult to find these days. Even better, his office is at a business co-op in south Reno, where other entrepreneurs run their small businesses. Going to the office is fun, for you see small business at work. [OWNER EDIT: We've moved to our own store front. 385 Freeport Blvd #1, Sparks, NV.] He took my laptop apart right in front of me in order to fix the cracked screen. It was scary to actually see how they make the sausages, but he assured me that he would find the right part and get it fixed. He did, and for an excellent price. For any computer issues, I highly recommend him! - Mar 18, 2012 - Reno, NV
All other reviews were spot on! I would highly recommend going to see Eric. He's a very knowledgeable guy with lots of experience and you can tell he truly cares about the service he delivers! Will be using his services from now on! - Feb 14, 2012 - Reno, NV
This company is the best in Northern Nevada hands down!!! They will go the extra mile to ensure your issues are resolved. Its hard to find a good CPU tech/Company. I have found one... Eric can fix any issue in a timely matter. Every other computer repair company in the area has a two week turn around Eric turned my CPU around in 48 hours. Don't make the same mistake I did and waste time and money. Go strait to Credo!!! - Jan 11, 2012 - Truckee, CA
Great people, wonderful prices. VERY HELPFUL. Step by step help if you need it 😉 - Jan 11, 2012 - Portola, CA
Credo Computer Repair owned by Eric, did a great job updating my PC and laptop. I can't believe how fast they are. He did what he said he would do, when he said he would, and for a very reasonable price. He is very generous to non profits, seniors and veterans. We need more businesses to take a stand to help out those that need it most. - Dec 14, 2011 - Sun Valley, NV
Credo is by far the best computer-service business I have dealt with locally. A few months ago I had a pretty major problem that was fixed quickly for a price that was more than fair by market standards. The owner followed up with me regularly to answer any questions I had and give me tips for maintenance. I had another recent problem and he gave me a solution over the phone that worked and didn't ask for a dime. His claims of old-fashioned service and integrity are legitimate. If you have computer problems, call Credo. - Dec 14, 2011 - Reno, NV
I will definitely return to Credo. Great business! In and out with a brand new video card installed. Works great!
Eric is a very talented computer repair person. He is honest and skilled. He gets it right and is affordable. I always refer to Eric for computer issues.
Credo Computer Repair has a very professional, reliable and fast service. My laptop had viruses and was overheating. I could not afford to be without my computer for more than 24 hours. Credo fixed and cleaned it for me in less than that. The owner also explained to me what needs to be done on a regular basis to maintain your computer and files healthy. Now Credo is servicing both my notebooks and I would rather WAIT for the service from Credo Computers than being helped somewhere else right away.
I needed my laptop quickly repaired after I dropped it, and destroyed the HD. Eric got my up and running in no time! Thank you!
Eric at credo was awesome, very knowledgeable. He worked fast to fix the problem with my PC. Very honest, he didn't try and overcharge me and he backed his work with a guarantee I recommend this to anyone that needs computer related help.
Credo Computer Repair and Services Does very Good work I highly recommend them.
Very honest and fairly priced. I'll use them again. - June 12, 2011 - Reno, NV
Eric has come to my house three times in the last 6 months to save my computer from problems it's been having. He has always come within a very reasonable time from when I called him, and within minutes he's solved the problem and got me back to a very important part of my day to day life. I am 65 and have been on SS disability for 7 years and having a computer has allowed me to keep up with news from all over the world and keep in touch with friends and relatives online. I used to have a tech that helped fix glitches on my computer and was being charged $75 and hour, and a couple of times took 2-3 hours. That was enough of that, and then I found Eric's ad for Credo Computers. He's honest, fast, and gets the job done completely and quickly, and the prices are VERY reasonable. He's always friendly and yesterday he mentioned that if ever I needed help with things I have a hard time physically doing, he would be more than happy to come and help me. His theme of Pay It Forward is a true testament of this young man's work ethic. I highly recommend Eric and Credo Computers for any type of service any one needs on their computers. - May 19, 2011 - Reno, NV
Credo did a terrific job fixing my company computer. Eric is honest and affordable and got the job done quickly. I'll never use anyone else for my computer needs. Credo is definitely aptly named. - Apr 28, 2011 - Sparks, NV
I just had the pleasure of becoming a client of Eric Johnson of Credo Computers and experiencing first-hand how fair and honest he is when providing service. He took the time to shop around for the best prices available for the parts needed to repair a laptop of mine. He charged a very modest fee for his services, including pick up and drop off. His fast response time to my inquiry and the turnaround time for the repair were impressive. Eric offers fair, affordable service and believes in 'Paying I.T. Forward' using support from his regular business and residential customers to help those in need, including Seniors / Disabled / Veterans / Non-Profits. - Mar 15, 2011 - Reno, NV
I'm new to the area and looked at reviews online to find a good computer repair service that wouldn't break me. I'm so glad I went with Credo because the service I got went above and beyond what I expected. My computer had virus protection but was hit with a bad one that got through somehow and ended up shutting it down completely. I couldn't even get into safe mode, and was one step away from buying a new computer. Eric removed the hard drive, scanned it, removed the virus, saved all my data and restored it to good-as-new condition (that's the simple version of everything he did!). In addition he installed better virus protection, created back-up discs, and gave me a nice folder to keep everything in. - Jan 9, 2011 - new2reno
The mission of Credo Computers is to Pay I.T. Forward to all those who serve, and owner Eric Johnson does just that. I am a teacher, and when my laptop was stolen midway during the semester, I wasn't sure how I was going to grade my college students' English papers. I had seen Credo Computers on Twitter and Facebook and decided to give them a call. Eric was willing to let me borrow a PC (which he said is something he doesn't normally do) for as long as I needed it and at a price that was more than reasonable. Not only did he deliver the machine to me at my office, but when I was done with it, he picked it up from my house. Eric is friendly and professional, and I highly recommend anyone who is having computer problems (or who doesn't want to have computer problems) to get in touch with Eric at Credo Computers. His prices are fair, his services are professional, and he's just an all-around nice guy. - Dec 31, 2010 - Reno, NV
wow what service! being a small business owner you know service & honesty this is the company - Dec 10, 2010 - Reno, NV
Hands-down Outstanding service! Eric drove out to meet me twice in Sparks. My Acer was not working and I suspected the cooling fan. Eric did all of the research, ordered the fan, and installed it all for a killer price. Then, because he had extra memory laying around, he installed additional RAM for free! Trustworthy and customer focused does not do Credo justice. I will go to them again with any of my computing needs. Top notch! - Sep 2, 2010 - Fernley, NV
My wife and I are a retired couple who recently experienced some computer related problems. When I called Eric at Credo Computer, he responded immediately to our problem by coming to our house to resolve the issue plus cleaning up some other potential problems. On another occasion, he also was able to help us with a another computer issue by phone. I found Eric to be courteous, professional, and exceeded our expectations with his personal service and great attitude! - Aug 16, 2010
Talk about a great guy! Eric is a person who goes the extra mile and then some!! We were referred by a friend; we called and he came right over; he tried repairing our old computer, but we ended up ordering another one and while we waited for it to be delivered, Eric offered a loaner until it arrived. He set up all our software and was very generous with his time to get us started on our new pc. He is the most giving, honest and sincere person; plus he knows his business! No problem that came up would stop him, his computer knowledge is incredible. We feel we can call him and ask him any questions we may have, he is never too busy to speak with us. We highly recommend CREDO Computer Repair and Services. - June 12, 2010 - Reno, NV